FAQ

Are there any complimentary gifts or rewards for loyal customers?

Yes, of course! All orders over $175 receive a free ring.

Why is Ice Element jewelry so affordable? 

We value fair pricing, so all of our jewelry is produced directly in our factory. We do not use a “middleman” or any third parties. This allows us to keep our costs to a minimum.

What is your refund/exchange policy? 

At this time, we only accept returns or exchanges for damaged/defective items. In the very rare case this happens, please reach out to us as soon as possible, so we can evaluate the issue and make it right.

For all inquiries please contact:  shopiceelement@gmail.com